- In my prints, I get white streaks, or lines/bands in solid color area fills
The print cartridge may be empty; note if you have recently received a "low ink" warning. If not, run the print head cleaning utility (described in your printer's operating manual) and attempt to print again. If there is no change, try aligning the cartridges, by following your printer's control panel or operating instructions. If that doesn't work, remove the cartridge from the printer and gently blot/wipe the cartridge print head nozzle area for a few seconds with a damp paper towel.
- My cartridge doesn't seem to last as long as the original
Take note of any recent change in printing patterns. For example, if your printed pages are recently more full of ink covering more of the page, then your page count before running out should be lower. Also, if you have changed your typical mix of colors (i.e. multiple prints of certain images/graphics that are predominantly one or two colors) then you may be running out of the color(s) earlier than before. If this is not applicable, return to your retailer to ensure that a full amount of ink was delivered in the refill.
- My cartridge is leaking ink
The source of the leak needs to be identified and corrected. If there is a small amount of ink along an edge, seam or other area of the cartridge away from the nozzles, then gently clean/wipe it away. If ink appears to be leaking directly from the print head nozzles, gently blot/wipe the print head area for a few seconds with a damp paper towel. Repeat this procedure until leaking stops.
- My colors don't match what I was getting before; they look faint, light, washed out
The colors should look comparable to your original cartridge prints. If you have recently switched operating systems or software drivers, the problem may be due to the variability between your previous and current configuration. Some operating systems and software drivers display/print different color intensity levels for the same source image. Also, check your paper tray and print quality mode selections to ensure that your paper and the printing settings are optimized for your print job. Printing in draft mode will be faster and will use less ink, but it delivers lower quality and less ink saturation. If these ideas don't work, try running the print head cleaning utility, which may correct this situation.
- Some edges in my prints are blurry instead of sharp, or some lines are wavy/crooked instead of straight
Try aligning the cartridges, by following your printer's control panel or operating manual instructions. If this does not work, gently wipe/blot the print head nozzle area for a few seconds with a damp paper towel, and re-install the cartridge.
